Abacus is a cutting-edge workflow management tool designed specifically for the healthcare industry.
Unlike generic tools like Slack. Abacus provides specialized features for Healthcare Providers, Billing Companies, and BPOs, offering unparalleled work assignment optimization, seamless BOT and Vendor integration, and comprehensive performance insights.
Abacus centralizes control and simplifies the management of work assignments through a one-time configuration process that requires only incremental maintenance.
The system ensures that all work is timestamped and feedback loops are maintained, providing complete transparency and accountability.
Abacus integrates vendors into your workflow at the user type level, allowing them to receive and distribute work assignments using the same optimization algorithms.
This ensures effective collaboration and communication, enhancing overall productivity and performance.
Abacus converts work tasks into transaction costs, helping clients identify fluctuations in value.
The platform generates detailed production summary reports and tracks AR touch ratios, providing a centralized view of multiple business metrics through seamless BOT and Vendor integration.
Global BPO has leveraged Abacus for over a decade, achieving scalability and operational efficiency, even during the transition to remote work during the COVID-19 pandemic.
Abacus addresses key pain points such as scalability, repeatability, consistency, visibility, and effective communication.
Abacus is SOC2 Type 2 Certified and operates on a secure cloud network with full disaster recovery capabilities.
The platform adheres to healthcare regulations, including HIPAA, ensuring that your data is protected at all times.
Abacus offers master configuration wizards, explainer videos, FAQs, and management-level support to ensure a smooth onboarding process for new users.
Abacus is continuously evolving. Our upcoming integration with sDOCs will provide a keyword-searchable online filing cabinet, further enhancing your workflow management capabilities.
Abacus is designed exclusively for the healthcare sector, setting it apart from other workflow tools. It enables healthcare providers, billing companies, and BPOs to streamline their operations efficiently.
With Abacus, operational managers can define knowledge, productivity, and quality expectations for three user types: Internal FTEs, Vendors, and BOTs. This ensures that tasks are assigned to the right resources, optimizing cost, capacity, and turnaround time.
Abacus treats BOTs as user types, enabling a cloud-sourcing approach for BOT creation and maintenance. Users can select pre-written BOTs or request custom BOTs, which can then be integrated into their workflows effortlessly.
Abacus supports integration with small to medium-sized billing companies and global BPOs, allowing them to compete on a level playing field with larger competitors. The platform manages bulk work assignments and communication seamlessly.
Abacus is scalable and can cater to practices of any size, from small clinics to large hospitals and billing companies. Our flexible plans allow you to choose the features that suit your needs.
Abacus offers seamless integration with a wide range of EMRs, billing software, and other healthcare applications through its robust API capabilities.
Absolutely. Abacus complies with all healthcare regulations, including HIPAA, ensuring that all patient information is securely stored and transmitted.
Our dedicated onboarding team provides step-by-step assistance, from data migration to staff training, ensuring a smooth transition.
Yes, Abacus is highly customizable. You can modify settings, workflows, and reports to suit your specific needs, ensuring that your practice operates efficiently.
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